Privacy Policy

Last updated: July 22, 2026

This Privacy Policy explains how FurryPaws Tails ("we", "us", "our") collects, uses, discloses, and protects the personal information of visitors and customers ("you") who use our website and purchase our products.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our site:

• Contact details — name, email address, phone number, billing and shipping address.
• Order information — items purchased, order value, payment method (card details are processed by our payment gateway and are not stored on our servers).
• Account information — username, password (encrypted), order history, wishlist.
• Technical data — IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.
• Communications — messages you send us via the contact form, email, or phone.

2. How We Use Your Information

• To process and fulfil your orders, including payment, shipping, and customer support.
• To communicate with you about your orders, account, or enquiries.
• To send marketing communications, where you have opted in — you can unsubscribe at any time.
• To improve our website, products, and services.
• To detect, prevent, and address fraud, security, or technical issues.
• To comply with legal obligations.

3. Cookies

We use cookies and similar technologies to operate our store (e.g. shopping cart functionality), remember your preferences, and analyse site traffic. You can control cookies through your browser settings; disabling cookies may affect site functionality such as the shopping cart and checkout.

4. Sharing Your Information

We do not sell your personal information. We share information only with trusted third parties who help us operate our business, including:

• Payment processors, to securely process transactions.
• Shipping and logistics partners, to deliver your orders.
• Website hosting, analytics, and email service providers.
• Law enforcement or regulators, where required by law.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed at children under 16, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at:

• Owner: Ankit Kumar
• Email: ankitxo42@gmail.com
• Phone: +91 90065 74685

This page is a general-purpose template and is provided for convenience only — it does not constitute legal advice. Please review and adapt it with a qualified legal professional to ensure compliance with the laws applicable to your business (e.g. GDPR, CCPA, India's DPDP Act).